OUR GOODWILL POLICY

In addition to your legal rights, we also allow you to return goods if you simply change your mind.

Provided items have not been worn, we are happy to offer a full refund or exchange on items that you do not want which must be in their original condition including tags provided with a valid till receipt within 30 days from the date of purchase.

Where you have asked us to post goods to you, the postage is not returnable.

Pointe shoes must be checked by your teacher prior to being worn and if deemed not suitable a different size/fit will be offered, where we are unable to do this, we will offer a full refund for the shoes but they must be in their original condition, not worn or broken in.

The attachment of ribbons and elastics will immediately make the shoes non-returnable.